8 Best Practices to Improve your Accounts Receivable Management

Your business can stay on top of collecting payments, while keeping communications tailored to each customer, without any wasted time. If your method for tracking purchases, invoices, and payments isn’t automatically updated in real time, you might be behind the eight ball on collecting what you’re owed. In fact, businesses who rely on manual AR processes take 67% longer to follow up on overdue payments. This is consequential to your order-to-cash (O2C) cycle, as delays in collection make payroll, acquisitions, accounts payable, and liquidity more complex.

Your success is our success.From onboarding to financial operations excellence, our customer success management team helps you unlock measurable value. Through workshops, webinars, digital success options, tips and tricks, and more, you will develop leading-practice processes and strategies to propel your organization forward. Automatically process and analyze critical information such as sales and payment performance data, customer payment trends, and DSO to better manage risk and develop strategies to improve operational performance. Companies record accounts receivable as assets on their balance sheets because there is a legal obligation for the customer to pay the debt. They are considered a liquid asset, because they can be used as collateral to secure a loan to help meet short-term obligations.

Set strict credit limits

Consider employing automated reminders and notifications to prompt customers to pay on time. Automation software can handle this for you, freeing up time and energy for your A/R management teams to focus on more complex tasks. Use a solution that automates matching payments with corresponding invoices to mitigate disputes and facilitate accurate accounting. BlackLine is a high-growth, SaaS business that is transforming and modernizing the way finance and accounting departments operate.

  • Efficient management of accounts receivable is a critical factor not just for the financial health but also for long-term resilience and competitiveness of a business.
  • We’ll take you through what accounts receivable are and the importance of them.
  • Companies might also sell this outstanding debt to a third party—known as accounts receivable discounted or as AR factoring.
  • You need cash all the time to keep your business running smoothly and ensuring the accounts receivables are paid on time is essential to manage cash flow efficiently.

AR makes it much easier to calculate an organization’s income and future profits and can impact its attractiveness to potential investors. Often the root cause of your collections and cash flow issues is simply a matter of poor internal processes. One of the easiest ways to mitigate the constant issues is to make sure that each of the teams understands the end objective of the other. Providing various payment choices, like credit/debit cards or ACH drafts, enhances customer convenience.

Defining clear billing procedures improves AR management

Streamline and automate detail-heavy reconciliations, such as bank reconciliations, credit card matching, intercompany reconciliations, and invoice-to-PO matching all in one centralized workspace. Join the 50,000 accounts receivable professionals already getting our insights, best practices, and stories every month. Most AR teams must navigate why do i need to fill out form w a patchwork of legacy systems, reports, spreadsheets, and tools to retrieve data and complete work. Siloed, hard-to-find data prevents learning from real-time and historical data. A CCM system is essential for tracking customer info like contact details, contracts, and customer feedback and complaints (particularly those related to AR).

Accounts Receivable Management: 6 Best Improving Tips

You may or may not be interested in making credit available to some clients. If you do, set clear credit policies ahead of time to avoid extending too much credit to some clients. Make it easy for anyone in your business to determine whether to extend credit when a client requests it. Without tools for automatic billing, you’re at risk for delays in customer invoicing, which can negatively impact cash flow and liquidity. DETERMINE CUSTOMER’S CREDIT RATINGBefore agreeing to any terms or conditions or accepting a new customer, you’ll first need to identify whether or not they’re able to actually pay for your goods and/or services. This determination is based on the customer’s credit information and helps you decide if you’ll need to require payment upfront rather than extending a line of credit.

How are accounts receivable different from accounts payable?

Your invoicing system should automatically send out invoices—and reminders about sent invoices, due dates, etc.—to customers after they place orders. Roughly 10-15% of invoices require a payment reminder, so the ability to automatically send these reminders is crucial to receiving timely payments. Automation eliminates the risk of billing errors, invoicing delays, and poor communication with customers. Efficient management of credit transactions requires consistent documentation, particularly in terms of invoicing and payment flows.

Understanding Accounts Receivable

By understanding these challenges, businesses can develop strategies to overcome them and improve their accounts receivable management process. Finally, it’s important to provide your customers with a variety of convenient payment options. This helps make it easier for customers to pay their invoices and can reduce the time it takes them to complete payments. A prudent approach would be to regularly review and update the credit policies based on fluctuations in market conditions or customers’ financial stability.

Make Payments as Easy as Possible

It gives a transparent view of the aging receivables and highlights overdue accounts that require immediate attention, driving better control over the cash flow. These policies should include clear credit terms and conditions, comprehensive credit checks of customers before extending credits, and setting credit limits based on customers’ creditworthiness. A lower ratio, however, indicates a slower conversion of credit sales into cash. These businesses may face potential liquidity issues and short-term operational hurdles, impacting the overall business operations.

Leave a Reply